Frequently Asked Questions

Everything you need to know about working with ET Creatives — from our process to pricing to results.

General Questions

ET Creatives combines deep creative talent with rigorous performance marketing expertise. We don't just make things look good — we make them work. Every campaign is built around measurable KPIs with full transparency through real-time reporting dashboards. Our team is senior-heavy, meaning you get experienced strategists, not juniors, working on your account from day one.
Absolutely. While we are based in the UAE and have deep expertise in the GCC and MENA markets, we work with clients across 15+ countries including the UK, USA, Europe, and South Asia. Our team operates across time zones to ensure seamless collaboration regardless of your location.
We work primarily in English and Arabic. Our team includes native Arabic speakers with deep expertise in creating culturally resonant content for the GCC and MENA markets. For other languages, we work with vetted translation partners to ensure quality and cultural accuracy.

Services Questions

We offer a complete suite of digital marketing services including: Performance Marketing (Google Ads, Meta Ads, TikTok, Programmatic), SEO & Content Marketing, Branding & Identity, Social Media Management, Web Design & Development, and Video Production. We can work on individual services or provide an integrated strategy across all channels.
Yes. ET Creatives is a full-service agency with all capabilities in-house — from strategy and media buying to creative design, copywriting, video production, and web development. This ensures faster turnaround, better quality control, and seamless integration across all your marketing activities.
Both! We work with businesses at all stages — from funded startups launching their first campaigns to enterprise brands with multi-million dirham budgets. Our approach is always tailored to your stage, goals, and available resources.

Pricing Questions

We recommend a minimum advertising budget of AED 5,000/month for paid campaigns to generate meaningful data and optimize performance. Our agency management fees vary based on scope, complexity, and channels involved. We offer monthly retainers, project-based pricing, and performance-based models. Contact us for a custom proposal.
We offer flexible engagement models. While we recommend a minimum 3-month commitment for campaigns to optimize fully, we have monthly rolling options available. Most clients stay with us long-term because they see results — not because they're locked in.
100% yes. Our initial consultation, audit, and proposal are completely free with no commitment required. We believe in showing you the value we can create before asking for anything in return. Schedule a call with our team today.

Results & Reporting

Paid advertising campaigns typically show meaningful results within 2–4 weeks of launch. SEO is a longer game — you'll start seeing traction in 3–6 months, with compounding gains over time. Branding work delivers immediate impact in terms of perception, with revenue effects materializing over 3–12 months as brand equity builds.
Every client gets access to a live reporting dashboard (Google Looker Studio) where you can track campaigns 24/7. We also send detailed monthly reports with key metrics, insights, and next-month strategy. Our account managers hold bi-weekly calls to walk you through performance and gather feedback.
No reputable agency can guarantee specific results — digital marketing depends on many variables including market conditions, budget, and competition. What we do guarantee is our process: strategic planning, expert execution, rigorous optimization, and full transparency. Our track record speaks for itself — 98% client retention and 340%+ average ROI increases.

Process Questions

Our onboarding is thorough but efficient. Week 1: discovery call and deep-dive audit. Week 2: strategy presentation and approval. Week 3: account setup, creative development, and tracking implementation. Week 4: campaign launch. Throughout, you have a dedicated account manager as your single point of contact.
As involved as you want to be. We adapt to your preference — some clients prefer weekly touchpoints, others are happy with monthly reports. At minimum, we ask for 30–60 minutes a month for our strategy review call and quick approvals on major creative decisions. Otherwise, we handle everything.
To get started efficiently, we'll need admin access to your existing ad accounts and Google Analytics (or we help you set them up), your brand assets (logos, guidelines, images), information about your target audience, and your business goals and KPIs. Our onboarding checklist makes this easy and painless.

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